Terms & Conditions

Last Updated:10/8/2024

Thank you for visiting Naovina Ayurveda Private Limited. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our platform.

By accessing or using https://naovina.in

 (the “Website”), you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

1. About Us

Naovina Ayurveda Private Limited is an FSSAI-licensed ecommerce company that sells packaged food, grocery, herbal, and personal care products. We operate as the principal seller and issue invoices in our company name for all products purchased through this Website.

2. Acceptance of Orders

All orders placed through our Website are subject to acceptance and availability. Naovina reserves the right to limit or refuse service to any customer for any reason at our sole discretion.

Invoices are generated in the name of Naovina Ayurveda Private Limited once an order is confirmed and payment is successfully received.

3. Product Information

We make every effort to ensure that product descriptions and pricing are accurate. However, we do not guarantee that product descriptions or other content on the Website are error-free.

Products offered on the Website are intended for general consumer use only. Nothing on the Website should be interpreted as medical advice or therapeutic claims.

4. Payments

Payments made on the Website are processed through secure payment channels. By placing an order, you authorize Naovina Ayurveda Private Limited to charge your selected payment method for the total amount of the order.

5. Delivery and Shipping

Delivery timelines are estimates and may vary based on location, stock availability, and logistics partners. Naovina is not responsible for delays caused by third-party carriers.

6. Refunds and Returns

We offer refunds and returns in accordance with our Refund Policy available on the Website. Refunds are issued only after verification and approval by Naovina. Cashback promotions are governed by our Cashback Policy.

7. Cashback and Promotions

Cashback, coupons, and promotional offers provided on the Website are promotional incentives and not stored monetary value. They are granted only against qualified purchases as described in our Cashback Policy. Cashback is non-transferable and not redeemable for cash, except where required by law.

8. User Accounts

If you create an account on our Website, you are responsible for maintaining the security of your account and password. You agree to accept responsibility for all activities that occur under your account.

9. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of Naovina Ayurveda Private Limited or its content suppliers and is protected by applicable laws.

10. Limitation of Liability

To the extent permitted by law, Naovina Ayurveda Private Limited will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or purchase of products.

11. Governing Law

These Terms and your use of the Website shall be governed by and construed in accordance with the laws of India.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Email: naovinaayurveda@gmail.com

Phone: +91 8974668526

Registered Office:

Reg:-1st FLOOR,MELAGHAR, ANANDA BAZAR MARKET, SEPAHIJALA, MELAGHAR, MELAGHAR, WEST TRIPURA, PIN-799115 TRIPURA, INDIA

GST: 16AAICN5073F1ZF

FSSAI : 12524012000010